Shohreh R Aftahi, PhD
4 Defined Customer TouchPoints that Connect You with Your Customers
Every small business owner wants to create customer experiences that retain customers. Too often, this very critical business planning...
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Shohreh R Aftahi, PhD
Feb 6, 20197 min read
Watchmaker or Beekeeper: It Really Does Make a Difference
What do the following all have in common? Low morale, low profits, lack of staff engagement, high turnover, rampant gossip. All of these...
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Shohreh R Aftahi, PhD
Feb 2, 20193 min read
Improve Your Decision-Making Process and Increase Your Bottom Line
Did you know that 91% of business leaders are confident as ever in their ability to make good decisions? Did you also know that 60% of...
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